{"id":1648,"date":"2026-11-03T17:31:51","date_gmt":"2026-11-03T17:31:51","guid":{"rendered":"https:\/\/imparte.pt\/servicos\/assistencia-tecnica\/"},"modified":"2026-11-04T16:31:56","modified_gmt":"2026-11-04T16:31:56","slug":"assistencia-tecnica","status":"publish","type":"page","link":"https:\/\/imparte.pt\/en\/assistencia-tecnica\/","title":{"rendered":"Technical support and maintenance"},"content":{"rendered":"<div class=\"wp-block-group alignfull section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group split is-layout-flow wp-block-group-is-layout-flow\"><div class=\"split__media reveal\"><img width=\"1024\" height=\"768\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-1024x768.jpg\" class=\"attachment-large size-large\" alt=\"Arm\u00e1rios e rede de inc\u00eandio Imparte nas instala\u00e7\u00f5es da Carris, em Lisboa\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-1024x768.jpg 1024w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-900x675.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-300x225.jpg 300w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-768x576.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-1536x1152.jpg 1536w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2-16x12.jpg 16w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-carris-lisboa-2.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><div class=\"split__media-2\"><img width=\"683\" height=\"366\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/manutencao-mangueiras-2.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"Mangueiras flex\u00edveis de inc\u00eandio enroladas ap\u00f3s ensaio de press\u00e3o\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/manutencao-mangueiras-2.jpg 683w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/manutencao-mangueiras-2-300x161.jpg 300w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/manutencao-mangueiras-2-18x10.jpg 18w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/manutencao-mangueiras-2-600x322.jpg 600w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/div><\/div><div class=\"wp-block-group split__text is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow wp-block-paragraph\">Specialist after-sales<\/p><h2 class=\"wp-block-heading\">Equipment ready for action when it matters most<\/h2><p class=\"lead wp-block-paragraph\">Imparte provides a specialist after-sales service in <strong>preventive and corrective maintenance<\/strong> of fire safety equipment. As a manufacturer, we know every component \u2014 and it shows in every job.<\/p><p class=\"wp-block-paragraph\">We work at the customer's premises or at our factory, with certified technicians registered with ANEPC. We inspect, repair (subject to an approved quote), replace and validate equipment, ensuring legal and operational compliance.<\/p><ul class=\"wp-block-list is-style-checks\"><li>Repair and maintenance on site or at the factory<\/li><li>Specialist technical advice<\/li><li>Multidisciplinary, certified team<\/li><li>Scheduling without a maintenance contract<\/li><li>A report for every job<\/li><\/ul><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/imparte.pt\/en\/contactos\/\">Request support<\/a><\/div><div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/imparte.pt\/en\/pedido-de-orcamento\/\">Request a quote<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-group alignfull section section--soft is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group section__head section__head--center is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow wp-block-paragraph\">What we maintain<\/p><h2 class=\"wp-block-heading\">Maintenance of the entire first-aid firefighting network<\/h2><p class=\"section__lead wp-block-paragraph\">Firefighting equipment we maintain and repair, using original parts and components.<\/p><\/div><\/div><div class=\"features\"><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-wrench\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14.7 6.3a1 1 0 0 0 0 1.4l1.6 1.6a1 1 0 0 0 1.4 0l3.77-3.77a6 6 0 0 1-7.94 7.94l-6.91 6.91a2.12 2.12 0 0 1-3-3l6.91-6.91a6 6 0 0 1 7.94-7.94l-3.76 3.76z\"\/><\/svg><\/span><h3>Hose reels<\/h3><p>Fire hose reels with semi-rigid hose, with or without cabinet: drum, spindle, valve, hose, nozzle and hose guide.<\/p><\/div><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-shield\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10\"\/><path d=\"m9 12 2 2 4-4\"\/><\/svg><\/span><h3>Fire points<\/h3><p>Fire cabinets and fire points: boxes, doors, hinges, locks, safety seals, vision panels and signage.<\/p><\/div><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-layers\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12.83 2.18a2 2 0 0 0-1.66 0L2.6 6.08a1 1 0 0 0 0 1.83l8.58 3.91a2 2 0 0 0 1.66 0l8.58-3.9a1 1 0 0 0 0-1.83Z\"\/><path d=\"m22 17.65-9.17 4.16a2 2 0 0 1-1.66 0L2 17.65\"\/><path d=\"m22 12.65-9.17 4.16a2 2 0 0 1-1.66 0L2 12.65\"\/><\/svg><\/span><h3>Hoses<\/h3><p>Semi-rigid and lay-flat hoses: inspection, pressure testing and replacement, with nozzles and couplings.<\/p><\/div><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-factory\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M2 20a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2V8l-7 5V8l-7 5V4a2 2 0 0 0-2-2H4a2 2 0 0 0-2 2Z\"\/><path d=\"M17 18h1\"\/><path d=\"M12 18h1\"\/><path d=\"M7 18h1\"\/><\/svg><\/span><h3>Automatic fire suppression systems<\/h3><p>Fixed automatic fire suppression systems, such as those for commercial kitchen hoods: inspection, maintenance and return to service.<\/p><\/div><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-compass\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2v2\"\/><circle cx=\"12\" cy=\"6\" r=\"2\"\/><path d=\"m10.6 7.6-6.6 14.4\"\/><path d=\"m13.4 7.6 6.6 14.4\"\/><path d=\"M5.5 16a10 10 0 0 0 13 0\"\/><\/svg><\/span><h3>Fire mains<\/h3><p>Valves, pressure gauges, pillar hydrants and hydrants, Siamese connections, fire brigade inlets and network accessories.<\/p><\/div><div class=\"feature reveal\"><span class=\"feature__icon\"><svg class=\"icon icon-clipcheck\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><rect width=\"8\" height=\"4\" x=\"8\" y=\"2\" rx=\"1\"\/><path d=\"M16 4h2a2 2 0 0 1 2 2v14a2 2 0 0 1-2 2H6a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h2\"\/><path d=\"m9 14 2 2 4-4\"\/><\/svg><\/span><h3>Testing and reporting<\/h3><p>Flow and pressure measurement, hose testing and a service report for your fire safety records.<\/p><\/div><\/div><\/div><\/div><div class=\"wp-block-group alignfull section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group section__head is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow wp-block-paragraph\">Maintenance plan<\/p><h2 class=\"wp-block-heading\">Hose reels and hose reel systems<\/h2><p class=\"section__lead wp-block-paragraph\">We follow the maintenance good practice set out in Ordinance no. 1532\/2008, which approves the Portuguese Technical Regulation on Fire Safety in Buildings.<\/p><\/div><\/div><div class=\"plan\"><div class=\"plan__item reveal\"><span class=\"plan__freq\">Quarterly<\/span><h3>Inspection<\/h3><ul><li>Accessibility, visibility and signage of the equipment<\/li><li>External condition: corrosion, leaks, damage or vandalism<\/li><li>Full unwinding of the hose and nozzle test in all three positions<\/li><li>Pressure gauge reading and check of the working pressure<\/li><li>General cleaning, hinges, lock and safety seal<\/li><\/ul><small>By the person responsible for the installation and\/or maintenance.<\/small><\/div><div class=\"plan__item reveal\"><span class=\"plan__freq\">Annual<\/span><h3>Maintenance<\/h3><ul><li>Measurement of water flow and pressure at the point of use<\/li><li>Operation and tightness of the shut-off valve<\/li><li>Condition of the hose, hose guide, nozzle and mechanical components<\/li><li>Inspection of the supply pipework<\/li><li>Free rotation of the spindle and drum<\/li><\/ul><small>Mandatory technical service (Annex III of Ordinance no. 1532\/2008).<\/small><\/div><div class=\"plan__item reveal\"><span class=\"plan__freq\">Every 5 years<\/span><h3>Pressure test<\/h3><ul><li>Hose test at a pressure of 15 bar<\/li><li>Check of mechanical strength and safety conditions<\/li><li>Replacement of components that do not meet the requirements<\/li><\/ul><small>Carried out by a competent entity, in line with the Portuguese fire safety regulations (SCIE).<\/small><\/div><\/div><p class=\"legal-note wp-block-paragraph\">Under Article 23 of Decree-Law no. 220\/2008 of 12 November, hose reel maintenance must be carried out by companies with qualified technicians, duly registered with the Portuguese National Emergency and Civil Protection Authority.<\/p><ul class=\"docs\"><li class=\"doc reveal\"><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/Imparte_Manutencao-Carreteis-BIA_2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"doc__icon\"><svg class=\"icon\" width=\"22\" height=\"22\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"M9 15h6\"\/><path d=\"M9 11h2\"\/><path d=\"M9 19h4\"\/><\/svg><\/span><span class=\"doc__body\"><strong>Preventive and corrective maintenance of Imparte hose reels (2026)<\/strong><span>Quarterly inspection, annual maintenance and five-yearly test plan (Rev. 2026).<\/span><small>PDF \u00b7 667.9 KB<\/small><\/span><span class=\"doc__dl\"><svg class=\"icon\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><path d=\"m7 10 5 5 5-5\"\/><path d=\"M12 15V3\"\/><\/svg><\/span><\/a><\/li><li class=\"doc reveal\"><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/Imparte_Instrucoes-Instalacao-Manutencao-Carretel_2026.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"doc__icon\"><svg class=\"icon\" width=\"22\" height=\"22\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8z\"\/><path d=\"M14 2v6h6\"\/><path d=\"M9 15h6\"\/><path d=\"M9 11h2\"\/><path d=\"M9 19h4\"\/><\/svg><\/span><span class=\"doc__body\"><strong>Imparte hose reel installation and maintenance instructions (2026)<\/strong><span>Installation and maintenance instructions for the Imparte hose reel (Rev. 2026).<\/span><small>PDF \u00b7 1.1 MB<\/small><\/span><span class=\"doc__dl\"><svg class=\"icon\" width=\"20\" height=\"20\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M21 15v4a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2v-4\"\/><path d=\"m7 10 5 5 5-5\"\/><path d=\"M12 15V3\"\/><\/svg><\/span><\/a><\/li><\/ul>\n<\/div><\/div><div class=\"wp-block-group alignfull section section--dark is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group split is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group split__text is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow eyebrow--light wp-block-paragraph\">Automatic suppression<\/p><h2 class=\"wp-block-heading\">Fixed fire suppression systems for kitchen hoods<\/h2><p class=\"lead wp-block-paragraph\">We supply, install and maintain automatic fire suppression systems for commercial kitchen hoods and ducts, acting on the fire without human intervention.<\/p><ul class=\"wp-block-list is-style-checks\"><li>Nozzles over the cooking area and in the extract duct<\/li><li>Extinguishing agent cylinder in a stainless steel cabinet<\/li><li>Periodic inspection and return to service after discharge<\/li><\/ul><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/imparte.pt\/en\/projetos\/extincao-automatica-hotte-ponte-de-sor\/\">View the Ponte de S\u00f4r project<\/a><\/div><div class=\"wp-block-button is-style-outline-light\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/imparte.pt\/en\/product-category\/extincao-de-incendios-em-hottes\/\">View products<\/a><\/div><\/div><\/div><div class=\"reveal\"><div class=\"obra-gallery js-lb\"><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-1024x768.jpg\" data-cap=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\"><img width=\"768\" height=\"576\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-768x576.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-768x576.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-900x675.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-300x225.jpg 300w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-1024x768.jpg 1024w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-1536x1152.jpg 1536w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2-16x12.jpg 16w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-2.jpg 2000w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-768x1024.jpg\" data-cap=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\"><img width=\"768\" height=\"1024\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-768x1024.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-768x1024.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-900x1200.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-225x300.jpg 225w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-1152x1536.jpg 1152w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1-9x12.jpg 9w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-1.jpg 1500w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-768x1024.jpg\" data-cap=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\"><img width=\"768\" height=\"1024\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-768x1024.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-768x1024.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-900x1200.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-225x300.jpg 225w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-1152x1536.jpg 1152w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4-9x12.jpg 9w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-4.jpg 1500w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><a href=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-1024x768.jpg\" data-cap=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\"><img width=\"768\" height=\"576\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-768x576.jpg\" class=\"attachment-medium_large size-medium_large\" alt=\"Sistema autom\u00e1tico de extin\u00e7\u00e3o Imparte em hotte de cozinha, Ponte de S\u00f4r\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-768x576.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-900x675.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-300x225.jpg 300w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-1024x768.jpg 1024w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-1536x1152.jpg 1536w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7-16x12.jpg 16w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/obra-ponte-de-sor-extincao-hotte-7.jpg 2000w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-group alignfull section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group section__head section__head--center is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow wp-block-paragraph\">How it works<\/p><h2 class=\"wp-block-heading\">From request to fully operational equipment<\/h2><\/div><\/div><div class=\"wp-block-group svc-flow is-layout-flow wp-block-group-is-layout-flow\"><ol class=\"timeline\"><li><strong>Request<\/strong>Send us your request by email or using the form, with the type and quantity of equipment and the location.<\/li><li><strong>Assessment and quote<\/strong>We review the request and send you a proposal. No maintenance contract required.<\/li><li><strong>Service<\/strong>Our technicians carry out the maintenance or repair, on site or at our factory.<\/li><li><strong>Report<\/strong>You receive the service report and your equipment is ready for action.<\/li><\/ol><div class=\"wp-block-group callout alignwide is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Need technical support?<\/h3><p class=\"wp-block-paragraph\">Talk to our team: telephone technical support is free.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/imparte.pt\/en\/contactos\/\">Request support<\/a><\/div><div class=\"wp-block-button is-style-outline-light\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:+351214448440\">+351 214 448 440<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-group alignfull section section--soft is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group section__head is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\"><p class=\"eyebrow wp-block-paragraph\">Other services<\/p><h2 class=\"wp-block-heading\">We can also help with<\/h2><\/div><\/div><div class=\"svc-grid\"><a class=\"svc reveal\" href=\"https:\/\/imparte.pt\/en\/fabrico-a-medida\/\"><span class=\"svc__media\"><img width=\"315\" height=\"560\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1.jpg\" class=\"attachment-imparte-card size-imparte-card\" alt=\"\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1.jpg 1125w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-900x1600.jpg 900w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-169x300.jpg 169w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-576x1024.jpg 576w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-768x1365.jpg 768w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-864x1536.jpg 864w, https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/fabrico-especial-mr09-angola-making-1-7x12.jpg 7w\" sizes=\"auto, (max-width: 315px) 100vw, 315px\" \/><\/span><span class=\"svc__body\"><span class=\"svc__icon\"><svg class=\"icon icon-factory\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M2 20a2 2 0 0 0 2 2h16a2 2 0 0 0 2-2V8l-7 5V8l-7 5V4a2 2 0 0 0-2-2H4a2 2 0 0 0-2 2Z\"\/><path d=\"M17 18h1\"\/><path d=\"M12 18h1\"\/><path d=\"M7 18h1\"\/><\/svg><\/span><h3 class=\"svc__title\">Custom manufacturing<\/h3><p class=\"svc__text\">Caixas, arm\u00e1rios, carret\u00e9is e pe\u00e7as especiais em inox ou chapa pintada, nas medidas do seu projeto.<\/p><span class=\"link-arrow\">Saber mais<svg class=\"icon icon-arrow\" width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/span><\/span><\/a><a class=\"svc reveal\" href=\"https:\/\/imparte.pt\/en\/projetos-scie\/\"><span class=\"svc__media\"><img width=\"800\" height=\"560\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/servicos3-800x560.jpg\" class=\"attachment-imparte-card size-imparte-card\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/><\/span><span class=\"svc__body\"><span class=\"svc__icon\"><svg class=\"icon icon-compass\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2v2\"\/><circle cx=\"12\" cy=\"6\" r=\"2\"\/><path d=\"m10.6 7.6-6.6 14.4\"\/><path d=\"m13.4 7.6 6.6 14.4\"\/><path d=\"M5.5 16a10 10 0 0 0 13 0\"\/><\/svg><\/span><h3 class=\"svc__title\">Fire safety design (SCIE)<\/h3><p class=\"svc__text\">Projetos e medidas de autoprote\u00e7\u00e3o por t\u00e9cnicos registados na ANEPC.<\/p><span class=\"link-arrow\">Saber mais<svg class=\"icon icon-arrow\" width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/span><\/span><\/a><a class=\"svc reveal\" href=\"https:\/\/imparte.pt\/en\/consultoria\/\"><span class=\"svc__media\"><img width=\"800\" height=\"560\" src=\"https:\/\/imparte.pt\/wp-content\/uploads\/2026\/11\/AdobeStock_526529244-scaled-1-800x560.jpeg\" class=\"attachment-imparte-card size-imparte-card\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/><\/span><span class=\"svc__body\"><span class=\"svc__icon\"><svg class=\"icon icon-users\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M16 21v-2a4 4 0 0 0-4-4H6a4 4 0 0 0-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M22 21v-2a4 4 0 0 0-3-3.87\"\/><path d=\"M16 3.13a4 4 0 0 1 0 7.75\"\/><\/svg><\/span><h3 class=\"svc__title\">Consultancy<\/h3><p class=\"svc__text\">Estudos, plantas de emerg\u00eancia e apoio t\u00e9cnico-comercial \u00e0 sua obra.<\/p><span class=\"link-arrow\">Saber mais<svg class=\"icon icon-arrow\" width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.75\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg><\/span><\/span><\/a><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>P\u00f3s-venda especializado Equipamentos prontos a atuar no momento em que mais importa A Imparte assegura um servi\u00e7o p\u00f3s-venda especializado em manuten\u00e7\u00e3o preventiva e corretiva de equipamentos de seguran\u00e7a\u2026<\/p>","protected":false},"author":1,"featured_media":1729,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1648","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is 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Technicians registered with ANEPC.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/imparte.pt\/en\/assistencia-tecnica\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Technical support and maintenance of hose reels, fire hose cabinets and hoses | Imparte\" \/>\n<meta property=\"og:description\" content=\"Preventive and corrective maintenance of hose reels, fire hose cabinets, fire stations, hoses and automatic suppression systems. 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