Services
Technical support and maintenance
Preventive and corrective maintenance of hose reels, hose reel systems, fire points, hoses and automatic fire suppression systems, by the people who make the equipment.
Specialist after-sales
Equipment ready for action when it matters most
Imparte provides a specialist after-sales service in preventive and corrective maintenance of fire safety equipment. As a manufacturer, we know every component — and it shows in every job.
We work at the customer's premises or at our factory, with certified technicians registered with ANEPC. We inspect, repair (subject to an approved quote), replace and validate equipment, ensuring legal and operational compliance.
- Repair and maintenance on site or at the factory
- Specialist technical advice
- Multidisciplinary, certified team
- Scheduling without a maintenance contract
- A report for every job
What we maintain
Maintenance of the entire first-aid firefighting network
Firefighting equipment we maintain and repair, using original parts and components.
Hose reels
Fire hose reels with semi-rigid hose, with or without cabinet: drum, spindle, valve, hose, nozzle and hose guide.
Fire points
Fire cabinets and fire points: boxes, doors, hinges, locks, safety seals, vision panels and signage.
Hoses
Semi-rigid and lay-flat hoses: inspection, pressure testing and replacement, with nozzles and couplings.
Automatic fire suppression systems
Fixed automatic fire suppression systems, such as those for commercial kitchen hoods: inspection, maintenance and return to service.
Fire mains
Valves, pressure gauges, pillar hydrants and hydrants, Siamese connections, fire brigade inlets and network accessories.
Testing and reporting
Flow and pressure measurement, hose testing and a service report for your fire safety records.
Maintenance plan
Hose reels and hose reel systems
We follow the maintenance good practice set out in Ordinance no. 1532/2008, which approves the Portuguese Technical Regulation on Fire Safety in Buildings.
Inspection
- Accessibility, visibility and signage of the equipment
- External condition: corrosion, leaks, damage or vandalism
- Full unwinding of the hose and nozzle test in all three positions
- Pressure gauge reading and check of the working pressure
- General cleaning, hinges, lock and safety seal
Maintenance
- Measurement of water flow and pressure at the point of use
- Operation and tightness of the shut-off valve
- Condition of the hose, hose guide, nozzle and mechanical components
- Inspection of the supply pipework
- Free rotation of the spindle and drum
Pressure test
- Hose test at a pressure of 15 bar
- Check of mechanical strength and safety conditions
- Replacement of components that do not meet the requirements
Under Article 23 of Decree-Law no. 220/2008 of 12 November, hose reel maintenance must be carried out by companies with qualified technicians, duly registered with the Portuguese National Emergency and Civil Protection Authority.
- Preventive and corrective maintenance of Imparte hose reels (2026)Quarterly inspection, annual maintenance and five-yearly test plan (Rev. 2026).PDF · 667.9 KB
- Imparte hose reel installation and maintenance instructions (2026)Installation and maintenance instructions for the Imparte hose reel (Rev. 2026).PDF · 1.1 MB
Automatic suppression
Fixed fire suppression systems for kitchen hoods
We supply, install and maintain automatic fire suppression systems for commercial kitchen hoods and ducts, acting on the fire without human intervention.
- Nozzles over the cooking area and in the extract duct
- Extinguishing agent cylinder in a stainless steel cabinet
- Periodic inspection and return to service after discharge
How it works
From request to fully operational equipment
- RequestSend us your request by email or using the form, with the type and quantity of equipment and the location.
- Assessment and quoteWe review the request and send you a proposal. No maintenance contract required.
- ServiceOur technicians carry out the maintenance or repair, on site or at our factory.
- ReportYou receive the service report and your equipment is ready for action.
Need technical support?
Talk to our team: telephone technical support is free.
Other services
We can also help with
Made to measure
Boxes, cabinets, hose reels and special parts in stainless steel or painted sheet steel, made to your project's dimensions.
Learn more
Fire safety (SCIE) projects
Fire safety designs and self-protection measures by technicians registered with ANEPC.
Learn more
Consultancy
Studies, emergency plans and technical and sales support for your project.
Learn more