Privacy policy

Last updated: November 2026

1. Data controller

IMPARTE – Equipamentos de Segurança, S.A.
VAT no. 503 544 809 · Share capital €200,000 · Registered at the Cascais Commercial Registry Office under no. 15645/2003
Edifício Imparte, Alto da Barrada, 2785-646 São Domingos de Rana, Cascais, Portugal
Phone +351 214 448 440 · Email geral@imparte.pt

Imparte has appointed a Data Protection Officer, who can be contacted by email at geral@imparte.pt or at the address above.

2. What data we collect on this website

• Contact and quote request forms: name, company, VAT number, email, phone, town, products and message.
• Trade customer account: name, company, VAT number, phone, email, business activity, billing and shipping addresses.
• Orders: data needed for invoicing, payment and delivery.
• Technical data: IP address and access logs, needed for the security and operation of the website.

We only process data that is adequate, relevant and limited to what is necessary for each purpose.

3. Purposes and legal bases

• Responding to requests for information and quotes — pre-contractual steps at the data subject's request, and consent.
• Managing customer accounts, orders, invoicing, payments and deliveries — performance of a contract and compliance with legal (tax and accounting) obligations.
• Technical support and after-sales — performance of a contract.
• Website security and fraud prevention — legitimate interest.

Where processing is based on consent, it can be withdrawn at any time, without affecting the lawfulness of processing carried out before withdrawal.

4. Recipients

Data is not sold or passed on to third parties for commercial purposes. Where necessary, it may be shared with processors providing services to Imparte — such as website hosting (Hostinger), payment service providers (e.g. ifthenpay, PayPal), carriers and accounting services — all bound by confidentiality obligations, and with public authorities when required by law.

5. Retention periods

Data is kept only for as long as necessary for the purpose for which it was collected, or for the period required by law (for example, 10 years for invoicing documents). Contact and quote requests that do not lead to a business relationship are deleted within 2 years at most.

6. Your rights

You may exercise, at any time and free of charge, your rights of information, access, rectification, erasure, restriction, objection and portability, as well as the right not to be subject to decisions based solely on automated processing, by written request to geral@imparte.pt. We may ask for additional information to confirm your identity.

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) — www.cnpd.pt.

7. Cookies and local storage

This website only uses technical cookies needed for it to work (session, customer area login, cart and security). The quote request list is stored in your browser's local storage and is not sent to our servers until you submit the request. The map on the contact page (Google Maps) only loads if you expressly ask for it. We do not use advertising or profiling cookies.

You can block or delete cookies in your browser settings; some features may then stop working properly.

8. Security

We apply appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access control, backups and malware protection. In the event of a high-risk data breach, the CNPD and affected data subjects will be notified under Articles 33 and 34 of the GDPR.

9. Changes

This policy may be updated. The current version is always available on this page.